Here’s the executive summary of the report with four key takeaways: Here are 10 powerful statistics from the State of Connected Customer Report 2022: The report concludes with a reminder of the importance of excellent customer service and support experiences with the following findings: 96% of customers say excellent customer service builds trust. In fact, 83% of customers say they’re more loyal to companies that provide consistency across departments. To learn more about the State of Connected Customer Report 2022, you can visit here.
